Lauren Dascalopoulos
Lauren Marie Dascalopoulos is the General Manager of Airport Operations for Hawaiian Airlines at JFK International Airport, a position she has held since 2019. Based in New York, she oversees daily operational decisions, manages financial and legal aspects of station operations, and collaborates with marketing, cargo, and airport partners to ensure smooth and efficient airline performance. With over a decade of experience in aviation—from her early roles as a ground handler and customer service agent to her leadership positions—Lauren brings deep industry expertise and a reputation for strategic, results-driven leadership. In addition to her GM role, Lauren serves as President of the Kennedy Airport Airline Managers Council (KAAMCO), where she advocates for collaboration, innovation, and continuous improvement across airline and airport stakeholders. She was recognized as one of the “Power Women of Queens” in 2024 and is known for her perseverance, mentorship, and impact in a traditionally male-dominated industry. Passionate about giving back, Lauren also volunteers with organizations such as Angel Flight and holds multiple industry certifications, reflecting her commitment to safety, excellence, and service.
• Hospitality certification
• Nassau Community College - Associate's Degree
• President of Kennedy Airport Airline Managers Council (KAAMCO)
What’s the best career advice you’ve ever received?
The best career advice I’ve ever received is to balance being outspoken with understanding your audience. It’s important to take a step back, observe the room, and listen before jumping in. By doing so, you gain valuable insight and context, allowing your voice to be more impactful and thoughtful when you do choose to speak.
What are the biggest challenges or opportunities in your field right now?
One of the biggest challenges I’ve faced in my field has been establishing credibility as a young woman in a traditionally male-dominated industry. Stepping into a General Manager role at a relatively early stage in my career required me to consistently demonstrate my capabilities through strong performance, sound decision-making, and strategic thinking. Over time, these efforts have helped me earn the respect of my colleagues and prove my value as a leader.
What values are most important to you in your work and personal life?
In both my work and personal life, I deeply value hard work, perseverance, and a commitment to seeing things through. I believe that dedication and resilience are essential not only for achieving goals but also for growing through challenges and setbacks. These principles guide the way I approach responsibilities, relationships, and long-term success.